Cart

Shipping Policy

Shipping policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

Shipping Questions

How long my will it take to get my order?
Usually we will give you your tracking number within 72 hours, weekend,take 1-2 Business days to process after placing the order.

Standard Shipping Times

UK: 7 - 15 business days

USA & Canada: 7 - 15 business days

Australia:7-21 business days

Oceania: 7 - 21 business days

Europe: 7 - 10 business days

Latin America: 10 - 25 business days

Other countries: 14 - 30 business days

We are trying to find a better logistics company to deliver your goods faster.

How much does the shipping cost?

All our products are FREE SHIPPING.

Do you ship internationally?

Yes, we gladly accept orders from all over the world, the production and handling time should be the same however shipping cost and delivery time will vary depending on where the order is going, which you can find on the product page of the product that you want to purchase. Please note that orders are subject for delays due to the current global pandemic.

Where can i track my parcel?

When your product is shipped, you will receive a shipping confirmation after 1-3 Business days after shipment with your tracking number in it.
And your package can be tracked with.

If you can’t check, please choose a 4PX carrier. Transporter is 4PX
- https://www.17track.net/en
- https://webtrack.dhlglobalmail.com/
- https://www.usps.com/shipping/trackandconfirm.htm

It's common that even when your parcel has been sent it will take 2-4 business days for the tracking information to update online. Don't worry if no updates are showing to begin with, check back in a few days, have any question please feel free to contact us

Tracking says my parcel has been delivered but I've not received it?

Sometimes parcels can be accidentally delivered to a neighbors house next door or left at a customers local post office. If this incident unfortunately happens to you, please contact with local post office immediately to check the location of your parcel.
Please note our shipping partner are able to inform us of the exact whereabouts and time each parcel arrives at a destination. If the evidence shows that a parcel was delivered successfully, but the customer states otherwise, we will try out best to come to a mutual agreement.
The satisfaction of every customer is our number one priority, so in some cases we may be willing to re-ship your order again at our expense.

For any other shipping questions please message us at service@infinitesmall2019.com